Privacy Policy

Introduction

Nicole Nicholls ("I," "me," or "my") operates NicoleNicholls.com. This Privacy Policy explains how I collect, use, and protect your personal information when you visit my website, subscribe to my newsletter, or purchase my books.

Information Collected

Information you provide directly:

Email address (when you subscribe to my newsletter or contact me)
Name (if you choose to provide it)
Any information you include in messages sent through my contact form
Shipping address and contact information (for book purchases)
Billing information (processed securely through my payment provider)

Automatically collected information:

Basic usage data (pages visited, time spent on site)
Device and browser information
IP address

Purchase information:

Order history and transaction records
Product preferences
Communication related to your orders

How The Information Is Used

Your information is used to:

Send you my author newsletter and updates about my books
Respond to your inquiries
Process and fulfill your book orders
Send order confirmations and shipping updates
Handle returns, refunds, or customer service issues
Improve my website and content
Comply with legal obligations

Your Data Is Safe

We will never:

Sell your personal information to third parties
Share your information for marketing purposes (unless you've opted in to my newsletter)
Use your data for anything other than what's described in this policy

Payment Security

All payment information is processed securely through [your payment processor - e.g., Stripe, PayPal, Shopify Payments]. I do not store your complete credit card information on my servers. Payment processing is handled in compliance with PCI-DSS standards.

Third-Party Services

We use trusted third-party services to help manage my business:

Payment processing (e.g., Stripe, PayPal)
Shipping and fulfillment services (for delivering your orders)
Email service providers (for newsletters)
Website hosting

These services have their own privacy policies and are required to protect your information.

Data Retention

We retain your information for as long as:

Your account is active
Needed to provide you services
Required by law (e.g., tax records, transaction history)

Order information is typically retained for [X years] for accounting and legal purposes.

Your Rights

You have the right to:

Unsubscribe from my newsletter at any time (link provided in every email)
Request a copy of the data I have about you
Request deletion of your data (subject to legal retention requirements)
Update or correct your information
Access your order history

To exercise these rights, contact me at [your email address].

Cookies

This website may use cookies to:

Remember items in your shopping cart
Improve your browsing experience
Analyze website traffic

You can disable cookies in your browser settings, though this may affect shopping cart functionality.

Children's Privacy

This website is not intended for children under 13, and I do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

Contact Us

If you have questions about this Privacy Policy or your order, please contact me at:

Email: [your email]
Website: NicoleNicholls.com

Effective Date: 11/11/2025