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Terms & Conditions

Welcome to NicoleNicholls.com. By accessing this website and purchasing products, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. General Terms

These Terms and Conditions ("Terms") govern your use of NicoleNicholls.com (the "Site") and the purchase of books and related products. By using this Site, you accept these Terms in full. If you disagree with any part of these Terms, please do not use this Site.

Nicole Nicholls reserves the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date.

2. Products and Pricing

Product Descriptions:

  • I strive to provide accurate descriptions and images of all books and products

  • Colors and details may vary slightly from images due to screen settings

  • I reserve the right to correct any errors in product descriptions or pricing

Pricing:

  • All prices are listed in USD (or your currency)

  • Prices are subject to change without notice

  • The price charged will be the price displayed at the time of purchase

  • Prices do not include applicable taxes or shipping costs unless stated

3. Orders and Payments

Placing Orders:

  • By placing an order, you are making an offer to purchase products

  • All orders are subject to acceptance and availability

  • I reserve the right to refuse or cancel any order for any reason

Payment:

  • Payment is processed securely through [your payment processor]

  • Payment must be received in full before orders are shipped

  • Accepted payment methods: [credit cards, PayPal, etc.]

  • You represent that you have the legal right to use any payment method provided

Order Confirmation:

  • You will receive an email confirmation when your order is received

  • A second email will be sent when your order ships with tracking information

4. Shipping and Delivery

Shipping:

  • Shipping costs are calculated at checkout based on destination and order size

  • Estimated delivery times are provided but not guaranteed

  • I am not responsible for delays caused by shipping carriers, customs, or force majeure events

  • International orders may be subject to customs duties and taxes (buyer's responsibility)

Delivery:

  • You are responsible for providing accurate shipping information

  • I am not liable for orders shipped to incorrect addresses provided by the customer

  • Risk of loss passes to you upon delivery to the shipping carrier

Tracking:

  • Tracking information will be provided when available

  • Please contact me if you have concerns about your shipment

5. Returns, Exchanges and Refunds

Return Policy:

  • Books may be returned within [30 days] of delivery if they arrive damaged or defective

  • Books must be in original condition to be eligible for return

  • Customer is responsible for return shipping costs unless the item is defective

  • Signed or personalized books cannot be returned unless defective

Refund Process:

  • Contact me at [your email] to initiate a return

  • Refunds will be processed within [7-10 business days] of receiving the returned item

  • Refunds will be issued to the original payment method

  • Shipping costs are non-refundable unless the error was mine

Exchanges:

  • Exchanges for damaged or defective items will be shipped at no additional cost

  • Contact me to arrange an exchange

6. Intellectual Property

Copyright:

  • All content on this Site, including text, images, book covers, and book content, is protected by copyright

  • "Thread of Fates" series, "Shattered Fates," character names, and related intellectual property are owned by Nicole Nicholls

Prohibited Uses:

  • You may not reproduce, distribute, or create derivative works from any content without written permission

  • Unauthorized use of any content may violate copyright, trademark, and other laws

Personal Use:

  • Books purchased are for personal, non-commercial use only

  • You may not resell, distribute, or reproduce purchased books

7. Website Use

Acceptable Use: You agree not to:

  • Use the Site for any unlawful purpose

  • Attempt to gain unauthorized access to the Site or its systems

  • Transmit viruses, malware, or harmful code

  • Harass, abuse, or harm others through the Site

  • Scrape, copy, or reproduce Site content without permission

Account Security:

  • If you create an account, you are responsible for maintaining its confidentiality

  • You are responsible for all activities under your account

  • Notify me immediately of any unauthorized use

8. Newsletter and Marketing

Email Communications:

  • By providing your email, you may receive order confirmations and shipping updates

  • You may opt in to receive my author newsletter and book announcements

  • You can unsubscribe from marketing emails at any time using the link in each email

  • Transactional emails (order confirmations) cannot be unsubscribed from

9. Disclaimer of Warranties

AS IS:

  • The Site and all products are provided "as is" without warranties of any kind

  • I do not warrant that the Site will be uninterrupted, secure, or error-free

  • I do not warrant that products will meet your specific expectations

Books:

  • While I ensure quality, books may have minor imperfections inherent to printing

  • I am not liable for your enjoyment or satisfaction with story content

10. Limitation of Liability

To the fullest extent permitted by law:

  • I shall not be liable for any indirect, incidental, or consequential damages

  • My total liability shall not exceed the amount you paid for the product in question

  • I am not liable for delays or failures due to circumstances beyond my control

11. Indemnification 

You agree to indemnify and hold harmless Nicole Nicholls from any claims, damages, or expenses arising from:

  • Your use of the Site

  • Your violation of these Terms

  • Your violation of any third-party rights

12. Privacy

Our Privacy Policy also governs your use of this Site. 

13. Governing Law

These Terms are governed by the laws of the state of Georgia, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Atlanta, GA.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

15. Entire Agreement

These Terms, along with the Privacy Policy, constitute the entire agreement between you and Nicole Nicholls regarding use of the Site.

16. Contact Information 

For questions about these Terms or any orders, please contact:

Nicole Nicholls

17. Special Provisions

Pre-Orders:

  • Pre-order items will be charged at the time of purchase

  • Estimated shipping dates are provided but subject to change

  • You will be notified if there are significant delays

Signed Copies:

  • Signed or personalized books may take additional processing time

  • Personalization requests should be included at checkout

  • Signed/personalized books are final sale and cannot be returned

Book Launch Events:

  • Information about book launches and events is subject to change

  • Ticket purchases (if applicable) have separate terms

Effective Date: 11/11/2025

Last Updated: 11/11/2025

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